Administrative Assistant
Even amid the COVID-19 pandemic, Our focus on offering its clients a top-notch counseling experience has not wavered.
The position will serve to support the organizational, clerical, and customer service needs of the Counseling agency . The position will be responsible for ;
· Ensure proper records handling and fast payment responses by entering data accurately and in a timely manner
· Follow up on insurance claims, including denials, payments and requests for more information
· Consult with patients’ families as needed
· Post payments immediately when received and document payment records and issues as they occur
· Initiate private pay collections after insurance cancellation, denial or other issues
· Research and resolve client billing questions or issues
· staff event coordination, patient-centered service, clerical tasks.
· Be able to work with other clinician in the credential process of insurances
· Be able to write and read documentation, send and receive email, send or receive claims on fax
A Bachelor’s degree is preferred. The successful individual will be highly organized, have an outgoing personality, and be able to multi-task. Excellent interpersonal and computer skills are essential.
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